alert-en Icon

Winter Weather Alert: Some locations, classes, and events may have adjusted hours or closures. Please call ahead for updates. Stay safe!

Hospital Support Services

 

To ensure you receive well-rounded care, St. Luke's  provides a wealth of patient support services. We're here to help you on your path to well-being.

Spiritual support

For many people, spiritual support plays a large role in the healing process. At St. Luke's Hospital and at St. Luke's Des Peres Hospital, we encourage patients of all faiths to receive visits and spiritual or sacramental support from their own clergy. If your own spiritual advisor is unavailable, or if you would like to receive Holy Communion, ask your nurse to contact our Spiritual Care team for you.

St. Luke's chaplains are here to aid you with any spiritual needs you may have. They are spiritual counselors who are available for periods of crisis and to help with coping and recovery through spirituality. You may request their services 24 hours a day.

 

Language interpreters

We want to remove the barriers of communication between patients, their families and our medical team. If you're not fluent in English, or have other communication needs, St. Luke’s Hospital/St. Luke’s Des Peres Hospital offers interpreter services at no cost for patients and/or caregivers through in-person interpreters and video remote interpreters (VRI).  

 

Our language interpreters are available to help facilitate communications with any patient who's not fluent in English. We can provide interpreters to communicate in the language you are most comfortable speaking at no cost to you. Your nurse will coordinate these services upon request. It's recommended that you use a medical interpreter instead of a family member or friend, as it's important that medical information is translated accurately so that you can make informed healthcare decisions.


To request these services at St. Luke’s Hospital Chesterfield campus, please contact your nurse, or call Care Management at 314-205-6901 Monday-Friday during business hours, and Patient Services at 314-205-6971 on weekends/after hours.
 

To request these services at St. Luke’s Des Peres Hospital, please contact the Nursing Supervisor at 314-966-9133. 

 

Sensory-impaired

St. Luke's can provide sensory-impaired patients and the sensory-impaired relatives of patients the following services at no additional cost: interpreters, TDD, captioning, Braille materials, qualified readers and/or other auxiliary aids upon request.

 

Televisions

Captioned televisions are available in all patient rooms and common areas with TVs, they are equipped with caption capability (or caption decoders for standard televisions sets).

 

Telephones

St. Luke's has access to TDDs or telephones with amplified sound and hearing aid compatibility.

 

Other special needs

If you have special needs and/or need specialized equipment, please advise your nurse.

 

 

Contact Us

If you have questions or need assistance, call our Patient Information line.