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Frequently Asked Questions

Listed below are the answers to our visitors' most frequently asked questions and comments. We hope you find this information helpful as you prepare to spend time with us at St. Luke's Hospital and St. Luke's Des Peres Hospital.

Patients and visitors can access our complimentary St. Luke's wifi network while on our campus.  Simply go to your device settings and select "St. Luke's".  Please note this network is unsecured. 

  • The Same Day Surgery Waiting Room, located on the 3rd floor of the hospital, offers phone and fax/modem outlets. Wireless Internet is also available.

The Chapel at St. Luke's Hospital is located on the 3rd floor of the hospital.  It is available 24 hours a day to provide our patients, visitors and employees with a place to reflect. Chaplains are also available if you wish to have someone with which to consult.

 

The Chapel at St. Luke's Des Peres Hospital is located on the 4th floor, just off the main lobby. It is available 24 hours a day. 

We love when children visit, but they must be accompanied by an adult at all times. Please help your child maintain the quiet environment. Please try to avoid bringing children if they have a cold, the flu or another contagious condition.

St. Luke's Hospital and St. Luke's Des Peres Hospital offer a smoke-free campus, according to state regulation. No tobacco products of any kind may be used on our campus or in our facilities.

This decision depends on the wishes of the patient and doctor. For patient privacy, you may be asked to step outside of a room while medical discussions are happening.

Guests are welcome to bring food into the hospital, but they are encouraged not to share outside food with patients unless approved by the doctor.

We ask that you limit visitors to two at a time.  Length of your visit is up to the patient.  Doctors' orders and room location may affect visitation guidelines. Not to worry, though. When appropriate, special visiting arrangements can be made for family members.

We do our best to provide a healthy environment for everyone. Please try to avoid visiting patients at St. Luke's if you have a cold, the flu or other contagious condition.

For St. Luke's Hospital in Chesterfield, you may call the patient information number at 314-205-6880 ahead of time, or stop by the information desk in the main lobby of the hospital. St. Luke's volunteers and employees will be happy to provide you with a room number and general information.

 

For St. Luke's Des Peres Hospital, you may call 314-966-9120 or stop by the information desk in the main lobby for assistance. 

 

Your support can help your friend or family on the road to wellness. There are many things you can do that will help a patient before, during and after a hospital stay. Here are just a few:

  • Prepare a checklist for the hospital stay. If you know in advance about the hospital stay, work with your loved one to ensure that everything they need is packed for the stay.
  • Find directions and plan a route to arrive at the hospital on time or early.
  • Bring small items that will help to personalize the hospital room, such as photographs or children's artwork. These items can help to lift spirits and reduce feelings of isolation.
  • Create a list of approved visitors. This can help your loved one focus on recovery without feeling overwhelmed or caught off guard.
  • Meet the care team. Learn the names of those who are caring for your loved one and keep open communication to stay current with developments.
  • Develop a discharge plan. Figure out details such as who will take them home after surgery and what special help will be needed during recovery.