Patient & Visitor Information
Patient Information
Welcome to St. Luke's! Whether you have outpatient services or require a hospital stay, we are committed to providing you with exceptional care. Please do not hesitate to let your nurse or care provider know if you have any questions or concerns. In some cases, we may be able to make changes immediately.
If you prefer to talk to a Patient Relations representative directly, you may contact St. Luke's Hospital Patient Relations by phone at 314-205-6655 or by sending an email to patient.relations@stlukes-stl.com. For services at St. Luke's Des Peres Hospital, contact a Des Peres Patient Relations representative by phone at 314-966-9625.
Visitor Information
Visiting Hours - Find out more about our visitation policy and visitor guidelines.
Food and Beverage - Find information about meal and snacks.
St. Luke's Gift Shop - The St. Luke’s Hospital Gift Shop is open 6 days a week and offers a variety of gifts, stuffed animals, flowers and cards as well as many practical items you may need. Additional information, hours and ordering instructions can be found here.
Where to Stay - Special rates at area hotels are available to St. Luke's patients, visitors and employees. When making reservations, ask for the St. Luke's Hospital rate.
Send a Card - We are pleased to help you reach a patient of ours that you might know to help show them you care! These cards will be hand delivered by a volunteer to the patient's room.
Tell Us Your Story - Would you like to thank a St. Luke's Hospital staff member, physician, volunteer or entire department for the care you or a family member received? Now's your chance!
Tell Us About Your Experience
Recognize a Member of the St. Luke's TeamSt. Luke's recognizes all team members that exhibit the behavior that supports our mission, core values and our FACES culture of customer service: Friendly • Available • Caring • Efficient • Safe. Everyone is eligible for this recognition. To recognize a team member, please click here to complete the online form.
Thank a Nurse for Extraordinary Care
Nominate them for The Daisy Award! DAISY Award honorees personify St. Luke's Hospital's remarkable patient experience. These nurses consistently demonstrate excellence through their clinical expertise and extraordinary compassionate care, and they are recognized as outstanding role models in our nursing community. To thank a nurse, please click here to complete the online form.
Recognize a PCT or CNA
Recognize a Patient Care Tech or Certified Nursing Assistant for the exceptional care they provided for a patient by meeting their physical, emotional and safety needs. Nominate them for a Sunflower Award and recognize them as outstanding role models by clicking here to complete the online form.