Patient & Visitor Feedback & Assistance

St. Luke's Hospital is committed to partnering with patients and families to ensure you receive the best possible care. Your satisfaction is very important to us. While you are at St. Luke's, please do not hesitate to tell us if you have any questions or concerns. In some cases, we may be able to make changes immediately.

If you have a question or concern, please discuss it with your nurse. While at St. Luke's or after discharge, you may also contact St. Luke's patient relations representative by phone at 314-205-6655, or by sending an email to patient.relations@stlukes-stl.com. Our patient relations representative is available to work on your behalf to address any issues.

If you feel your concern is still not resolved to your satisfaction after discussing it with the nursing staff or our patient relations representative, you may contact The Joint Commission (phone: 1-800-994-6610; email: complaint@jointcommission.org; fax: 630-792-5636; mail: Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181).