St. Luke's is committed to meeting The Joint Commission standards and to partnering with patients so they receive the best possible care. Patients, family members and caregivers are encouraged to be actively involved in patient care, to be well-informed and to tell us about any patient safety concerns they may have.
If you have any questions, comments or concerns about care received at our hospital, please discuss your concerns with our patient relations representative at 314-205-6655. Should you feel your concerns have not been addressed, you have the right to report these concerns to The Joint Commission by calling 1-800-994-6610 or e-mailing complaint@jcaho.org.
Fax:
Office of Quality Monitoring, 630-792-5636
Mail:
Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
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